Provide effective and efficient services

In order to consistently provide effective and efficient services KMA follows a set of standardized procedures tailored and customized to meet the needs of the clients, such standards include:

  • Identify the client’s needs and expectation to guide our level of performance
  • Perform a thorough analysis of those expectations as contemplated above
  • Outline client objectives that will ensure that we fulfill our professional duties, meet the needs of the clients and ultimately exceed their expectations
  • Execute the service plan and ensuring that surprise elements are well analyzed and potential problems anticipated timeously and eliminated
  • Foster frequent and constructive communication to enhance clients’ views, opinions and perceptions of the quality and value of our services
  • Obtain feedback from the client of their assessments of our performance on the engagements
  • Persistently extent and strengthen the relationship with the client so as to ensure that any potential disputes or disagreements of any form are resolved with timely consultation and in a manner of mutual respect
  • Charge fees that reflect the value of the services rendered and responsibilities assumed that our clients consider fair given the consummate level of legal services we offer to our valuable clients.